Privacy Policy

1. Introduction

SAC Bot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Discord bot services. By using SAC Bot, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you add SAC Bot to your Discord server, we collect:

• Server Information: Server ID, server name, server icon, member count, and server configuration settings
• User Information: User IDs, usernames, display names, avatars, and status information for moderation purposes
• Configuration Data: Your custom bot settings, security rules, and preferences

2.2 Information Collected Automatically

SAC Bot automatically collects:

• Message Data: Message content for spam detection, scam filtering, and moderation purposes
• Activity Logs: User join/leave events, message deletions, bans, and other moderation actions
• Usage Statistics: Command usage, feature utilization, and performance metrics
• Technical Data: Discord API interactions, error logs, and system performance data

3. Purpose of Data Collection

We use the collected data for the following purposes:

• Service Provision: To provide security and moderation features as intended
• Security Protection: To detect and prevent spam, scams, raids, and malicious content
• Audit Logging: To generate comprehensive logs for server administrators
• Service Improvement: To analyze usage patterns and improve our features
• Technical Support: To diagnose issues and provide customer support
• Legal Compliance: To comply with applicable laws and regulations

4. Cookies and Tracking Technologies

SAC Bot's website may use cookies and similar tracking technologies to improve user experience. Our Discord bot does not use cookies but relies on Discord's infrastructure for data collection. You can control cookie settings through your browser preferences.

We do not use third-party tracking services like Google Analytics or Facebook Pixel on our Discord bot infrastructure.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share data only in the following circumstances:

• Legal Requirements: When required by law, court order, or government authorities
• Service Protection: To protect our rights, property, or safety, and that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Service Providers: With trusted third-party service providers who assist in operating our services (e.g., hosting providers)
• With Your Consent: With your explicit permission for specific purposes

6. Data Security

We implement appropriate security measures to protect your data:

• Encryption: Data is stored securely using industry-standard encryption protocols
• Access Control: Access to data is restricted to authorized personnel only
• Security Audits: Regular security reviews and vulnerability assessments
• Secure Infrastructure: Use of secure hosting providers and networks
• Data Retention: Following data retention policies to delete unnecessary information

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for certain purposes
• Restriction: Request restriction of data processing

To exercise these rights, please contact us at privacy@sacbot.com. We will respond within 30 days of receiving your request.

8. Data Retention

We retain your data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Active Server Data: Retained while SAC Bot is active on your server
• Audit Logs: Retained for 90 days, then anonymized or deleted
• Error Logs: Retained for 30 days for debugging purposes
• Usage Statistics: Retained in anonymized form for service improvement

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Israeli Privacy Law Compliance

SAC Bot complies with the Israeli Privacy Protection Law. Our database registration and data processing practices adhere to the requirements of the Israeli Law for the Protection of Privacy, 5741-1981.

12. GDPR Compliance

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We have appointed a representative for EU users and ensure our data processing practices comply with GDPR requirements.

13. California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under the CCPA, including the right to know what personal information we collect, delete your personal information, and opt-out of the sale of your personal information (though we do not sell personal data).

14. Marketing Communications

With your consent, we may send you marketing communications about new features, updates, or promotions. You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

15. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify users of significant changes via our Discord bot announcements, website updates, or email (if provided). The "Last updated" date at the top of this policy indicates when it was last revised.

16. Contact Information

If you have any questions about this privacy policy, our data practices, or to exercise your privacy rights, please contact us:

• Email: privacy@sacbot.com
• Discord: Join our support server for privacy-related inquiries
• Legal Address: [Your legal address in Israel]

17. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users promptly in accordance with applicable legal requirements. We will take immediate steps to mitigate the impact and prevent future breaches.

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